FAQ's

Find answers to common questions about our products and services

  • We offer a 10-day return policy on all unused items in their original packaging. Please contact our customer service team to initiate a return. Contact us at hello@ophir.org.za

  • Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery. Allow some lead time for production as these are custom printed apparel.

  • We use local shipping companies , or if you are in the Heidelberg, Gauteng area, we offer a pick up location where you can collect your purchase directly from our local partner RVLTN Coffee Shop & Bistro. You will be notified in this case as soon as your order is ready for pick-up.

    We also offer FREE shipping nation wide on all orders over the amount of R1500.

  • To ensure the right fit, you should try our handy little sizing chart pop-up showing the measurements of all our clothing. We recommend sizing up on ladies hoodies specifically, if a more spacious fit is desired.

  • Yes we do, send us a message with the scripture, language and design idea and we can make it happen! We look forward to working with you.