FAQ's
Find answers to common questions about our products and services
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We offer a 10-day return policy on all unused items in their original packaging. Please contact our customer service team to initiate a return. Contact us at hello@ophir.org.za
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Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery. Allow some lead time for production as these are custom printed apparel.
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We use local shipping companies , or if you are in the Heidelberg, Gauteng area, we offer a pick up location where you can collect your purchase directly from our local partner RVLTN Coffee Shop & Bistro. You will be notified in this case as soon as your order is ready for pick-up.
We also offer FREE shipping nation wide on all orders over the amount of R1500.
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To ensure the right fit, you should try our handy little sizing chart pop-up showing the measurements of all our clothing. We recommend sizing up on ladies hoodies specifically, if a more spacious fit is desired.
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Yes we do, send us a message with the scripture, language and design idea and we can make it happen! We look forward to working with you.